Tellumia Support

Last updated: August 21, 2026

Need help with a story, your account, or a purchase? Email us at [email protected]. Include the email address on your account and a short description of what happened. Do not send passwords or payment-card details.

Subscriptions and purchases

Open Settings in the app to refresh your plan, restore purchases, or manage an active subscription. Apple processes App Store payments, cancellations, and refunds; Tellumia never receives your full payment-card details.

Account access

Use Forgot password on the sign-in screen if you cannot access your account. If the email does not arrive, check your spam folder before contacting support.

Privacy and deletion

You can request account deletion from Settings. Our account deletion page explains the process, and our Privacy Policy describes how we handle data.